SpliceCom’s iPCS is a native IP Phone application for Smart Phones and Tablets, allowing a mobile device to operate as a highly functional system phone extension over WiFi and 4G/3G services. This makes it an ideal Maximiser OS homeworking solution, as, using WiFi, employees with iPhone/iPad or Android devices can choose to use their favourite phone or tablet to make and receive business telephone calls whilst at home, without incurring a call cost penalty.

SpliceCom’s PCS IP phones can also be deployed for home use. Again, this includes the Navigate and PCS 60 applications, which turn any Windows or Apple Mac OS X computer into a fully featured IP Softphone. Connectivity is provided by a Virtual Private Network (VPN) broadband link to the head- office. To provide optimum speech quality this connection should support a Quality of Service (QoS) to ensure voice traffic is prioritised over other applications, or alternatively be dedicated to telephony use only.

However, IP Telephony is far from the only Homeworking option on maximiser. When Extension Anywhere is used in conjunction with a home phone, it delivers speech that is more reliable and consistent in quality than that obtained by using IP phones or softphones over the public Internet where no QoS is available. Extension Anywhere uses the best of both worlds; the reliability of the PSTN for voice calls, and either the speed of broadband connectivity, or the convenience of the web for telephony control, user status/presence, unified messaging, and other applications. Extension Anywhere delivers Department, Group and Call Centre calls to your remote workforce in an identical manner to their office based colleagues. This makes it an excellent solution for home-based agents and after-hours support teams.

Extension Anywhere also provides businesses with a cost-effective way to deliver a fully featured telephony service to small branch locations and home offices, allowing them to be unified within a single Maximiser OS system.